Terms of service
TERMS OF SERVICE
Last Updated: 21 July 2026
Welcome to VoltEdge Solar. By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By using this website, creating an account or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy and Shipping Policy.
If you do not agree to these Terms, please do not use our website.
2. Products
VoltEdge Solar supplies solar products including, but not limited to:
• Solar Panels
• Inverters
• Batteries
• Mounting Systems
• Electrical Protection Equipment
• Cabling
• Connectors
• Accessories
Product images are for illustration purposes only. Actual products may vary slightly due to manufacturer updates or improvements.
3. Pricing
All prices displayed on our website are in South African Rand (ZAR).
Prices include VAT where applicable.
VoltEdge Solar reserves the right to change prices without prior notice.
If a pricing error occurs, we reserve the right to cancel the order and refund any payment received.
4. Product Availability
All products are subject to stock availability.
If an item becomes unavailable after an order has been placed, we will contact you to offer:
• A refund
• A suitable replacement
• A backorder where available
5. Orders
Orders are only confirmed once payment has been successfully received and verified.
VoltEdge Solar reserves the right to decline or cancel any order due to:
• Incorrect pricing
• Product availability
• Suspected fraud
• Payment verification issues
• Incorrect customer information
6. Payments
We accept secure payments through approved payment providers.
Accepted payment methods may include:
• EFT
• Debit Cards
• Credit
• Yoco
Orders will only be processed once payment has cleared.
7. Shipping
Delivery times are estimates only.
VoltEdge Solar is not responsible for delays caused by:
• Courier delays
• Severe weather
• Public holidays
• Load shedding
• Events beyond our reasonable control
Risk passes to the customer once the order has been delivered to the delivery address provided.
8. Warranties
Many products sold by VoltEdge Solar carry manufacturer warranties.
Warranty periods differ between manufacturers.
Warranty claims must follow the manufacturer's warranty procedures.
Warranty does not cover:
• Incorrect installation
• Misuse
• Negligence
• Water damage
• Lightning damage
• Power surges
• Unauthorised modifications
• Normal wear and tear
9. Installation
Solar equipment should only be installed by qualified and registered installers.
VoltEdge Solar accepts no responsibility for damage or injury resulting from incorrect installation or misuse.
10. Limitation of Liability
To the maximum extent permitted by law, VoltEdge Solar shall not be liable for any indirect, incidental or consequential loss or damage arising from the use of our products or website.
Our total liability shall not exceed the purchase price paid for the product concerned.
11. Intellectual Property
All content on this website, including:
• Logos
• Images
• Product descriptions
• Graphics
• Text
• Website design
is the property of VoltEdge Solar or its respective owners and may not be copied, reproduced or distributed without prior written permission.
12. User Accounts
Customers are responsible for maintaining the confidentiality of their account details.
You agree to provide accurate and complete information when creating an account.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation, including POPIA.
14. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of the South African courts.
15. Changes to these Terms
VoltEdge Solar reserves the right to amend these Terms of Service at any time without prior notice.
Updated Terms become effective immediately upon publication on our website.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
VoltEdge Solar
Email: voltedgesolar26@gmail.com
Website: www.voltedgesolar.co.za